Frequently Asked Questions
UPDATE: Skylight Neuropsychology is Offering Safe In-Person Testing During COVID
We are offering safe in-person testing for children and adolescents during COVID-19. In-person testing is conducted in our office with all appropriate safety precautions in place. These include: mask use, 6+ feet of distance at all times, air purification, increased ventilation, sanitizing all materials, frequent hand-washing breaks, and multiple days between patients to allow for deep cleaning. All appointments with adults, such as intake and feedback sessions, are conducted via telehealth, using a HIPAA-secure telehealth platform. Feel free to email us at firstname.lastname@example.org with any questions about our procedures. Your safety and comfort are our top priorities.
Is a neuropsychological evaluation the right next step for my child?
If your child is struggling and you're not sure how to help, a neuropsychological evaluation will bring clarity. You'll deeply understand your child's strengths so you know what to build on. You'll fully understand your child's weaknesses, and have a plan for moving forward. Want more info? Read about what skills an evaluation looks at. Or check out these Common Questions parents ask me. Need more comprehensive info? Head over here.
When are you scheduling?
Usually, my wait time is about 3 months.
How do I schedule an evaluation?
Click on the Contact button and leave us your name, number, and some info about how we can help. Our friendly office manager Katrina will get back to you within 1 business day. Katrina is in the office Tuesday through Saturday, 9AM to 1PM.
Do you take our insurance?
I am not in network with any insurance company. My goal is to give you an evaluation that is comprehensive, timely, and affordable. I don't want decisions about your child's evaluation made by an insurance executive. I want decisions about your child's care to be made by you and me. I also don't want you to have to wait many weeks or months for your child's report, which can happen at big practices that take insurance. I'm also committed to making sure there are no "hidden fees."
This means you pay me directly for an evaluation. You may be able to get partial reimbursement for your child's evaluation by submitting an in-depth receipt (called a "superbill") to your insurance company. There's more info below on how to talk to your insurance company about possible partial reimbursement for your child's evaluation.
How much does an evaluation cost?
I'm committed to transparent pricing. No more wondering how much an evaluation will cost. No more wondering how much you'll end up owing in copay, deductible, and other hidden fees. I charge a flat fee of $3000 for all neuropsychological evaluations. That fee covers the intake appointment, testing, scoring, interpretation, a feedback session to review the results, and a comprehensive report.
Do you accept Health Savings Account, Flexible Savings Account, or Health Reimbursement Account (HSA/FSA/HRA) debit cards?
Yes. If you have a pre-tax account set aside for healthcare expenses, you can use the debit card associated with that account. Or, you can pay by check and submit your receipt to that account for reimbursement. If you do not have this kind of account, ask your human resources department if you can start one.
How do I ask my insurance about out of network benefits?
Even though I don't bill insurances directly, most families who see me get some reimbursement for an evaluation from their insurance company. Contact your insurance and ask about "Out-of-Network Coverage" for a neuropsychological evaluation.
Here's what to ask (print this page to have these questions handy):
What are my out-of-network benefits?
How much is my deductible?
After I meet my deductible, what percentage of the visit cost will I be reimbursed for?
Up to how much can I be reimbursed for:
60 minute intake appointment (CPT Code 90791)
Neuropsychological Testing (CPT Code 96136 for the first 30 minutes, CPT Code 96137 for each additional 30 min)
Neuropsychological Services (CPT Code 96132 or the first 60 minutes, CPT Code 96133 for each additional hour)
60 minute feedback session (CPT Code 96133)
Do I have a limit of how many units of 96137 or 96133 I can get reimbursed for?
How do I submit a claim with the receipt my doctor gave me?
Sometimes insurance companies want to know Dr. Nelson's "NPI number", "EIN number", or possible diagnosis codes. We're happy to provide you with this information if you need it.
What if I still have questions?
No problem. Send us an email and we'll get back to you within 1-2 business days with the info you need.